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We accept Visa, Mastercard and American Express in our online store. Shipping rates will be calculated during the ordering process.
Most orders of in-stock items are shipped within one week. Newly released items are shipped within 2-4 weeks. All unframed prints will be shipped flat, unless otherwise noted. Personal checks may be held up to 10 business days. Orders containing back ordered items will be held until those items are in stock. Large orders may be shipped in multiple boxes.
International shipping charges are not inclusive of the destination country's duty, tax and custom fees. Delivery to International destinations may take up to 8 weeks. International shipping is via UPS Expedited or USPS Global Priority Mail (where available).
Should you receive a damaged package, call Porterhouse Fine Art Editions. Retain all original, damaged packing materials and we'll arrange for a replacement. Please be careful when unpacking your order, we are not responsible for damage occurring during the unpacking of the box.
If you're not completely satisfied, call Porterhouse Fine Art Editions, or return your order in ORIGINAL CONDITION with a copy of the email confirmation letter and the reason for your return via insured mail within 30 days. All returns are subject to a 15% re-stocking fee.
Porterhouse reserves the right to refuse service and/or limit quantities to anyone at our discretion. |
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